What Shipping Methods Are Available?

Only one shipping method is available to most countries – Standard. Express is available in a few countries.
In all cases, courier service pick up and deliver** your package.
*Enter your address at checkout to find out which shipping method(s) are available to you.
**Delivery is only available to your home address or workplace. P.O. Box delivery is not available.

Do You Ship Internationally?

Yes, Peppery Spot ships internationally at this time to many countries. Simply enter your address and the site will show you if delivery is available.

How Long Will It Take To Get My Package?

It depends on the country of delivery and whether you live in a capital city or a small town. The estimated delivery time is available on the Checkout page after entering the delivery address.
You will get your parcel via TNT, GLS, FedEx, UPS or DPD. It depends on where you live, you will definitely get the cheapest and fastest delivery.
You will receive an EMAIL / SMS from the courier service about the accurate delivery time.

What Payment Methods Are Accepted?

• Credit Card (via Stripe)
• PayPal

Is Buying On-Line Safe?

Our store uses a secure (SSL) connection. Your payment information is not stored on our server because you pay through Stripe or PayPal.

How do I place an Order?

You can order quickly and easily through PepperySpot.com.
To add items to your Cart, simply click on “Add to Cart” for the item you wish to buy.
To remove an item, go to your Cart and click “x” next to an item you don’t want to buy.
To change the quantity of items, go to your Cart and click “+” or “-” sign next to item’s price.
We accept orders from many countries Internationally. You must be at least 13 years of age to make an online purchase.

Do I need an account to place an order?

There is no need to create an account to place an order.

Who should I to contact if I have any queries?

Send an email to info@pepperyspot.com or ask your question on the Contact page.

How Can I Cancel Or Change My Order?

Before you place your order, you can view the contents and the total amount in your shopping cart. Once your order has been submitted successfully, the order will be in a “On hold” status. Your order is then “Processing,” entering the shipping process takes 2-3 days. The only time that you can cancel or modify your order is during “On hold” or “Processing” status.

How Do I Track My Order?

Orders are usually picked up via courier service within 2 to 3 business days. When the package is sent to destination we change your order status to Completed.
The courier service will provide you a tracking option and you will receive an EMAIL / SMS about the accurate delivery time.

Where are your business located?

Peppery Spot’s storage is located in Budapest (Hungary, EU). Goods are getting shipped from here.

Does each product look the same as in the photo?

In rare cases, the packaging or design of some products may differ due to changes made by the manufacturer. We cannot take responsibility for these variations.

Can all products be purchased everywhere?

Yes, you can order products to any location where we ship. However, some items may occasionally be out of stock but still available for purchase. In such cases, we'll do our best to restock as soon as possible. If we're unable to do so within 3 to 5 days, you'll receive a full refund.