F.A.Q.s

Shopping Information

What Shipping Methods Are Available?

1 shipping method available* at this time.
In all cases, courier service pick up and deliver** your package.
*In some countries, delivery is only available to the capital city.
**Delivery is only available to your home address or workplace. P.O. Box delivery is not available.

Do You Ship Internationally?

Yes, Peppery Spot ships internationally at this time to many countries. Click HERE to see the complete country list.

How Long Will It Take To Get My Package?

It depends on the country of delivery and whether you live in a capital city or a small town. The estimated delivery time is available on the Checkout page after entering the delivery address.
You will get your parcel via TNT, GLS, FedEx, UPS or DHL. It depends on where you live, you will definitely get the cheapest and fastest delivery.
You will receive an EMAIL / SMS from the courier service about the accurate delivery time.

Payment Information

What Payment Methods Are Accepted?
  • PayPal
  • Credit Card (using PayPal)
Is Buying On-Line Safe?

Our store uses a secure (SSL) connection. Your payment information is not stored on our server because you pay through PayPal.

Orders and Returns

How do I place an Order?

You can order quickly and easily through PepperySpot.com.
To add items to your Cart, simply click on “Add to Cart” for the item you wish to buy.
To remove an item, go to your Cart and click “x” next to an item you don’t want to buy.
To change the quantity of items, go to your Cart and click “+” or “-” sign next to item’s price.
At this time, we accept orders from United States and other 100+ countries Internationally. You must be at least 13 years of age to make an online purchase.

Do I need an account to place an order?

There is no need to create an account to place an order.

Who should I to contact if I have any queries?

Send an email to info@pepperyspot.com or ask your question on the Contact page.

How Can I Cancel Or Change My Order?

Before you place your order, you can view the contents and the total amount in your shopping cart. Once your order has been submitted successfully, the order will be in a “On hold” status. Your order is then “Processing,” entering the shipping process takes 2-3 days. The only time that you can cancel or modify your order is during “On hold” or “Processing” status.

How Do I Track My Order?

Orders are usually picked up via courier service within 2 to 3 working days. When the package is sent to destination we change your order status to Completed.
The courier service will provide you a tracking option and you will receive an EMAIL / SMS about the accurate delivery time.

Additional Information

Where are your business located?

Peppery Spot’s storage is located in Budapest (Hungary, EU). Goods are getting shipped from here.

Does every product look like it is on their own photo?

The wrapping of some product may vary from the picture it is shown in our selection in very rare cases. We cannot take responsibility for those changes.

All products can be purchased anywhere?

Yes, it can be purchased to any lotication where we ship but some products are rarely missing from our actual selection and still are available for orders. In these cases we will do our very best to collect those goods a.s.a.p. If we do not succeed in 3 to 5 days you will get full refund.

Complete list of the Countries where we ship

Albania, Algeria, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Ghana, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Japan, Jersey, Kenya, Latvia, Libya, Liechtenstein, Luxembourg, Madagascar, Mexico (Ciudad de Mexico ONLY), Morocco, Mozambique, Netherlands, New Zealand, Niger, Nigeria, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Tanzania, Tunisia, Uganda, Ukraine, United Kingdom, United States, Zambia